Last update: 28/05/2025
https://www.eyemedinternational.com/ (hereinafter, the “Website”) uses cookies and other technologies to ensure the proper functioning of the Website and to improve your browsing experience.
The purpose of this cookie notice (hereinafter, “Cookie Notice” or, simply, “Notice”) is to familiarize you with these technologies, to inform you about the cookies that are placed on our Website, how we, Eyemed Vision Care Europe S.r.l. with registered office at Piazzale Cadorna no. 3 – 20123 Milan, Italy (hereinafter, “Eyemed”, or “we”, or “us”, or “our”) use them and how you can control them.
This Notice should be read in conjunction with our Privacy policy, which contains all the necessary information on how we process your personal data, including data which may be collected via cookies where applicable.
1. WHAT ARE COOKIES?
A cookie is a small text file, usually consisting of letters and numbers, which is transferred by us on your device (computer, tablet, smartphone or any mobile device) and stored therein for a determined period of time. For example, some cookies uniquely identify a device distinguishing it from another.
Please note that other technologies similar to cookies (such as pixel tags, web beacons or social network plug-ins) are also used to collect information about the device you are using. These technologies also fall into the general category of “cookies” under this Cookie Notice.
Please note that we also use pixels or web beacons in our direct marketing emails that we may send to you if you have consented to receive them. Such pixels track whether our email was delivered and opened, and whether the links contained therein were clicked. They are not stored on your device but are invisibly embedded in the Website pages.
2. WHY DO WE USE COOKIES?
We use cookies for different purposes.
Some cookies are absolutely necessary to allow the Website to function properly and provide you with a good browsing experience, such as moving in a simple way from one page of the Website to another and providing you with the services envisaged therein (e.g. purchasing glasses and making payments).
Other cookies are necessary to make browsing easier and faster (e.g., by remembering registration data or the contents of the shopping bag), or to make browsing as much in line as possible with your preferences and characteristics.
In addition, certain cookies are useful to us to get information that can be used for our analytics and statistical purposes, for example to know the number of users connected to the Website, to send out personalised proa)motional messages, to ensure a direct link to social networks.
3. WHAT INFORMATION DO COOKIES CONTAIN?
The information collected with cookies generally relates to your device, such as IP address, login details, operating system and platform used, type or terminal, screen resolution, type of internet browser, time zone setting, country of origin, information about visits to the Website including the URL, length of visit, search terms typed on the Website, products viewed or placed in the shopping bag, page response times, download errors and information about page interaction (such as the number of clicks or browsing patterns).
Generally, a single information is not sufficient to identify each user personally, but it could be if it is read in combination with other information collected via the Website or a third party.
We can classify cookies according to how long they are stored on the user’s device, the party who installs and manages them, and, above all, the purposes for which they are installed.
You can find name and functions of each cookie we use, as well as their retention period, in the following table:
Cookie name | Purpose | Type (technical, analytic, marketing, unclassified) | First/ Third party | Retention period |
CONSENTMGR | The Consent Manager uses a cookie named CONSENTMGR to save the consent settings of a visitor. | Technical | 1st | 1 year |
_ga | To track unique visitors for statistical analysis:
| Analytics | 1st | 1 year and 1 month |
_ga_6JGDZBP4T1 | Distinguish user sessions on a website. Specifically, it:
| Analytics | 1st | 1 year and 1 month |
s_cc | Determines if cookies are enabled. Set by JavaScript. | Analytics | 1st | Session |
s_fid | Stores the fallback unique visitor ID and timestamp. Set by JavaScript if the standard s_vi cookie cannot be set due to third-party cookie restrictions. Not used for first-party cookie implementations. | Analytics | 1st | 2 years |
tealium_data_action_lastAction | Last recorder page / link clicked by the user | Technical | 1st | Session |
tealium_data_session_timeStamp | First user session timestamp | Technical | 1st | Session |
tealium_data_tags _adobeAnalytics_ trafficSourceMid_thisSession | Marketing campaign identifier | Technical | 1st | Session |
tealium_data2track _Tags_AdobeAnalytics_ TrafficSource_ThisHit | Marketing campaign identifier | Technical | 1st | Session |
TrafficSource_Override | Marketing campaign identifier | Technical | 1st | 1 year |
utag_main__pn | The number of pages viewed during the current session. | Technical | 1st | 1 year |
utag_main__se | The number of events during the current session. | Technical | 1st | 1 year |
utag_main__sn | The number of sessions for this visitor. | Technical | 1st | 1 year |
utag_main__ss | A boolean that indicates if the page viewed is the first in a session. A value of 1 means that the current page is the first page viewed in the session and a value of 0 means the current page is not the first page viewed in the session. | Technical | 1st | 1 year |
utag_main__st | The Unix/Epoch timestamp of the session timeout, in milliseconds. The value is updated on new events. | Technical | 1st | 1 year |
utag_main_ses_id | The Unix/Epoch timestamp of the session start, in milliseconds. | Technical | 1st | 1 year |
utag_main_v_id | A unique, partially random identifier to ensure compliance with data privacy and consent rules. In version 4.50 and later, not set by default. The Tealium Collect tag writes this cookie when needed. | Technical | 1st | 1 year |
utag_main_vapi_domain | This cookie ensures integration and synchronization between tags implemented via Tealium. Specifically, it assigns the native value of the cookie domain, facilitating interaction with analytics tools like Adobe Analytics. | Technical | 1st | 1 year |
A) Term
Based on how long cookies are stored, we can distinguish between the two following categories:
Session cookies, which are the cookies installed when the Website is opened and which are deleted when the browser is closed, or when the Website is closed, or when the session expires. The information is thus stored temporarily and allows, for example, navigation to be maintained.
Permanent cookies, which are the cookies that remain stored on your device even after having closed the browser for a defined period of time which is predetermined by us. These cookies allow, for example, your name and password to be saved, or your preferences to be remembered, so that you do not have to enter them again when opening the Website.
B) Who installs cookies
Cookies can be also classified based on the source they come from. In this context, we distinguish between two categories of cookies:
Proprietary (or “First-Party”) cookies, which are cookies that are created by the Website you are visiting, and which are associated with its domain name.
Third-Party cookies, which are cookies that are created by our third-party suppliers but placed on the Website by us and are therefore associated with a different domain name from the Website where they are implemented. With respect to our third-party partners, they set cookies when you are logged onto their pages, or when you visit our Website, for example in the form of an advertising banner.
These cookies are governed by the privacy policies of these third parties, which can be found on their respective websites.
C) Purposes of the cookies
Based on the purposes for which cookies are installed, they can be classified in the following four categories:
Strictly necessary (or “Technical”) cookies. These cookies ensure the proper functioning of the Website and the use the services existing on it. They make it possible, for example, to recognise the language of the country you are connecting from and to save the choices you did on the cookie banner, thus avoiding for you the need to make the choice again each time you access the Website. They also improve your browsing experience by storing your log-in data or by maintaining pre-selected products in the shopping bag.
These cookies are used exclusively to ensure the basic functionality of the Website and, therefore, your prior consent is not required for their installation. You may set your browser to block these cookies, but please note that in such a case, as a result, some or all parts of the Website will not work.
Analytical cookies. Certain analytical cookies are installed and managed directly by us and are used to analyse how the Website is used, to count the accesses to the Website, the traffic sources, the pages viewed, so as to allow us to make changes and improvements on the Website. They may collect data in anonymous form for statistical purposes only.
Other analytical cookies may be instead installed by third parties (such as Adobe or Google Analytics) in order to track your activity on the Website and so drawing information which is useful for us.
To help you in making a more informed decision on whether or not to consent to the collection of such cookies, please refer to Google’s respective privacy policy (https://business.safety.google/privacy/) or visit http://www.youronlinechoices.com/.
Marketing and profiling cookies. These cookies, where used by Eyemed, track your navigation on the Website, allowing the creation of personalised content on the Website, showing you the products of your interest or products which are similar to those you already viewed, sending you advertising messages in line with your preferences. Refusal or withdrawal of consent will not interfere with your possibility of accessing or browsing the Website.
Other cookies may be instead installed by third parties in order to track your activity on the Website drawing information useful for us.
To help you in making a more informed decision on whether or not to consent to the collection of such cookies, please refer to Google’s respective privacy policy (https://business.safety.google/privacy/) or visit http://www.youronlinechoices.com/.
Social Network Cookies. These cookies allow you to use the various social network functions, which are integrated, thanks to plug-ins, into our Website and allow a direct connection with the social network server. Please note that such plug-ins are not managed by us, but by the relevant third parties. These cookies are not necessary for browsing the Website. For more information on the use of cookies by social networks and to enable you to provide an informed consent, we invite you to consult the social networks’ respective privacy policies:
4. HOW TO MANAGE COOKIES
Strictly necessary cookies enabling the basic functions of the Website are installed automatically when the Website is opened, without requiring your consent.
With regard to the other categories of cookies for which installation your consent is required, at the time of your first access to the Website a cookie banner will be shown to you containing the short information notice on cookies and a link to this Cookie Notice and to the Privacy Preferences pop-up (“Manage cookies” link): through this cookie banner you can then decide to accept or refuse such cookies. However, please note that you can view and change your preferences about cookies at any time via the mentioned Privacy Preferences section.
In any case, please be aware that if you had already given your consent to the use of cookies, in order for those cookies collected prior to your consent revocation to be deleted, you must delete them via the settings of your browser. Please find here below the instructions on how to change the cookie settings on the most commonly used browsers:
5. WHO HAS ACCESS TO THE INFORMATION COLLECTED VIA COOKIES?
With reference to the cookies installed by us, only our personnel in charge, duly trained and instructed to carry out such tasks, may access the information collected through cookies.
With reference to third-party cookies, information is collected and used by us and by the external parties linked to us by a contractual relationship. For further information on the processing of personal data and on our collaborations with third parties, please consult our Privacy policy available on the Website.
6. IS YOUR PERSONAL DATA TRANSFERRED ACROSS THE BORDER?
Your personal data collected through cookies may be processed, accessed or stored outside your country of residence.
As a result of the above, your personal data may be accessed from and/or transferred to countries which do not have data protection laws equivalent to those existing within the European Economic Area.
In such cases, we ensure that, at all times, that appropriate safeguards are implemented to ensure that your personal data is processed in accordance with applicable data protection legislation. In this respect, where your personal data is processed by another entity belonging to the group we belong to (the EssilorLuxottica Group; entity(ies) belonging to the EssilorLuxottica Group are hereinafter referred to as “EssilorLuxottica Entity(ies)”), the safeguards are based on the commitments taken on the basis of (i) a dedicated transfer agreement binding upon the EssilorLuxottica Entities involved in the processing, and (ii) a set of common rules applied in the entire EssilorLuxottica Group through the EssilorLuxottica Group Data Protection Policy, which sets the rules governing the processing of personal data inside the EssilorLuxottica Group in compliance with applicable laws and regulations.
Where your personal data is processed by EssilorLuxottica Entities or third parties located outside the European Economic Area, we ensure that specific contractual protection is implemented so that that this requirement is addressed in accordance with the applicable laws and regulations as per Articles 44 et seq. of the EU Regulation 2016/679 (the so-called General Data Protection Regulation, hereinafter “GDPR”).
7. YOUR RIGHTS
When the cookies placed on our Website collect your personal data, you have the right to access, rectify, oppose, delete and limit their use. For more information on the content of the rights you have under Articles 15-22 of the GDPR, please refer to our Privacy policy available on the Website. You can also always change your preferences on cookies or withdraw your consent to them at any time by clicking here.
If you wish to exercise your rights as described above, or if you have any questions or comments about this Cookie Notice or any data processing carried out by us, you can contact our Data Protection Officer by sending an email to privacy@eyemedinternational.com.
Furthermore, if you are not satisfied with the way we process your personal data and/or our response to a request to exercise your rights, you can always lodge a complaint with the competent data protection supervisory authority.
8. HOW CAN YOU TRACK CHANGES TO THIS COOKIE NOTICE?
For legal and/or organizational reasons, this Cookie Notice may undergo changes.
Therefore, we suggest you to check this Cookie Notice on regular basis and to refer to always the latest version of it: we will specify the date it was last updated at the top of this Cookie Notice.