Accessibility Statement
At EyeMed Vision Care Europe, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to provide an inclusive and user-friendly experience for everyone, regardless of their abilities or the technologies they use. Accessibility is a core value of our company, and we believe that everyone should have equal access to the information, products, and services we provide.
Our Commitment
We are continuously working to improve the accessibility of our website by following the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA standards. These internationally recognized guidelines ensure that digital content is perceivable, operable, understandable, and robust for all users.
Our goal is to meet or exceed these standards to create an accessible online environment for all visitors. We are dedicated to ongoing improvements and regularly assess our website for accessibility enhancements.
Ongoing Efforts
To maintain and enhance accessibility, we:
Conduct regular accessibility audits using both automated tools and manual testing.
Implement improvements based on user feedback and accessibility evaluations.
Work with accessibility consultants and experts to ensure best practices.
Train our design, development, and content teams on accessibility standards.
Develop and maintain an internal accessibility roadmap to track progress and updates.
Accessibility Features
To support an inclusive browsing experience, we have implemented the following accessibility features on our website:
Alternative Text: Images, icons, and meaningful visual elements have descriptive alternative text to assist screen reader users.
Keyboard Navigation: Our website is navigable via keyboard, ensuring users who cannot use a mouse can browse seamlessly.
Contrast and Text Readability: We use sufficient colour contrast between text and background to enhance readability and support users with visual impairments.
Scalable Text: Our text is resizable without loss of content or functionality, making it adaptable to different user preferences.
Descriptive Links and Headings: We use meaningful link text and structured headings to improve navigation for screen readers and other assistive technologies.
Form Accessibility: Our forms include proper labelling, error identification, and clear instructions to ensure a smooth experience for all users.
Video and Multimedia Accessibility: Where possible, we provide captions, transcripts, and audio descriptions for multimedia content.
Consistent and Predictable Design: Our layout and navigation remain consistent across pages to help users easily find information.
Known Limitations and Areas for Improvement
While we strive to make our website fully accessible, there may be some limitations. We are actively working to address these challenges, and we appreciate your patience as we continue to enhance the user experience.
Some known limitations include:
Third-party content and integrations may not be fully accessible.
Some older PDFs or documents may not be optimized for screen readers.
Occasional contrast issues in certain design elements that we are in the process of improving.
Website might not be fully navigable via keyboard.
Images or icons might not have descriptive alternative text to assist screen reader users
We are committed to resolving these issues and encourage users to contact us if they encounter barriers.
Contact Us
Your feedback is essential to our ongoing accessibility improvements. If you experience any difficulties accessing our website, have suggestions for improvement, or need assistance, please contact us:
Email: InfoEM@eyemedinternational.com
Phone: +39 02863341
Mailing Address: Piazzale Luigi Cadorna 3, Milan (Mi) 20123, Italy
We will do our best to respond to your inquiries and address accessibility concerns as quickly as possible.
Future Improvements
We are dedicated to making continuous improvements to our website’s accessibility. Our future initiatives include:
Expanding accessibility training for all team members.
Increasing accessibility testing with users of assistive technologies.
Enhancing our website’s compliance with future WCAG updates.
Collaborating with advocacy groups to gather insights and recommendations.
Last updated: [December, 2025]